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Hoiana Management

Hoiana Management provides operational support to our business partners through oversight, services and resources.

Laundry Manager

  • Da Nang, Quang Nam
  • Manager
  • Permanent
  • College
  • 5 - 7 Years
  • Competitive
  • Laundry
  • Hoiana Management
  • Unlimited

Job Benefit

  • Insurance
  • Employee Shuttle Service
  • Training & Development
  • Salary review
  • Annual Leave

Job Description

The incumbent of this position is responsible and accountable for all production functions of the Central Laundry, processing in the region of 20mt/day, and also for the leadership, strategic planning, resource planning and direction setting in respect of productivity and factory operations including but not limited to the collection, receiving, sorting, mending/repairing, washing, drying, folding, packing, order make-up, loading, distributing and delivering of all products processed in the production and related processes.

KEY PERFORMANCE INDICATORS:

  1.  Profitability
  2.  Productivity
  3.  Distribution
  4.  Finance and cost
  5.  Legislative / Standard compliance
  6.  People
  7.  Administration

PRIMARY RESPONSIBILITIES

 Profitability

  • Effectively and efficiently manage and control financial resources and the engagement of these financial resources to ensure optimal financial resource utilization
  • Effectively and efficiently manage and control the use of people, raw material and equipment to ensure optimal productivity and return on investment
  • Effective and efficiently measure and manage the productivity and the operating costs of all areas under his / her control to maximize profit margins
  • Analyze, optimize and improve overall performance of the equipment, staff and the production processes to ensure that assets are deployed and utilized optimally
  • Effectively manage purchasing functions to ensure optimal stock levels, competitive mark up and maximization of capital employed
  • Effectively determine and communicate pricing of products / units / cost of sales to ensure competitive pricing structures. 

Productivity

  • Ensure that production targets per area / machine is set, measured and monitored hourly / daily and corrective action is taken upon deviations from set performance requirements
  • Ensure that deviations from set production targets are investigated and the root cause for the deviation is addressed
  • Ensure that production and related efficiencies are measured and monitored hourly / daily and corrective action is taken upon deviations from set performance requirements
  • Ensure that production schedules are compiled, communicated and distributed in time and that production planning is done in such a way as to optimize equipment and people utilization
  • Ensure that production schedules make provision for optimal allocation of processing different products throughout the production processes
  • Ensure that deviations from production schedules and quality standard are identified and dealt with pro-actively
  • Raw materials utilization measured and monitored hourly / daily and corrective action is taken upon deviations / inefficiencies (water, chemicals, coal efficiencies, steam, etc.)
  • Ensure preventative maintenance and breakdown maintenance is done in such a way as to eliminate / reduce production time losses
  • Ensure that all equipment and staff related efficiencies are optimized and that assets are utilized to maximize productivity.

Distribution

  • Manage, monitor and control the quality, quantity, cost and efficiency of the movement and storage of products / units
  • Ensure that all trucks are loaded to optimal efficiency and that all routes are planned in the most efficient and effective way
  • Ensure that systems are implemented and maintained to ensure that loads and deliveries are secured and delivered timeously
  • Ensure that systems are implemented and maintained to ensure the efficient and effective control of all inbound and outbound activities including the use of UHF RFID scanners and portals.
  • Ensure that effective administration systems are implemented and maintained to track and record all distribution activities accurately.

 Finance and cost

  • Ensure that systems are implemented and maintained to effectively manage and control the financial resources and the allocation thereof
  • Compile the budget/s for all areas of accountability / responsibility and monitor, control and take corrective actions from planned expenditure
  • Continuously monitor and control both fixed / variable costs, including but not limited to, maintenance cost / transport cost / energy costs, etc.
  • Manage and control salary expenditure and approve expenditure on a weekly / monthly basis
  • Research / determine / calculate accurate pricing per unit ensuring that all factors are considered
  • Continuously review financial targets and performance levels and implementing initiatives / action plans to ensure that required financial performance is achieved.

 Legislative / Standard compliance

  • Ensure that skills development and employment equity requirements are implemented / adhered to and maintained
  • Ensure that systematic and accurate time and attendance systems and staff administration systems are implemented / maintained to facilitate the effective processing of payroll
  • Ensure that effective and accurate financial control and administration systems are implemented / adhered to / maintained.

 People

  • Staff performance and conduct is monitored, and disciplinary steps are taken as and when required against employees who misconduct themselves or who are under performing
  • Labor and shifts are planned, allocated and applied in such a manner as to minimize the necessity of casual labor, fixed term contract labor and overtime
  • Regular communication with staff is done to discuss targets, deviations, performance, customer requirements, customer complaints, etc.
  • All relevant training gaps for all personnel is identified and prioritized and included in the Work Place Skills plan and training and development budget.

Administration

  • All relevant reports relating to the production activities and performance is obtained, analyzed and corrective action is taken where required.
  • All relevant reports relating to the financial / finance activities and performance is obtained, analyzed and corrective action is taken where required
  • All relevant reports relating to the distribution activities and performance is obtained, analyzed and corrective action is taken on deviations
  • All relevant reports relating to the employees’ salaries / wages, absenteeism, discipline and performance is obtained, analyzed and corrective action is taken where required
  • All relevant reports relating to customer satisfaction, queries and complaints is obtained, analyzed and corrective action is taken where required
  • Prepare & compile monthly management reports.

Job Requirement

2-4 year degree or diploma holder of any related course or equivalent professional training

A minimum of 5 years senior management experience in a production / services related field

Ability to communicate, both verbally and written, clearly and accurately in English (First or Second language) and complete relevant reports and inspection lists accurately or Vietnamese speaker with the ability to make use of an interpreter or relevant APP on an Android or Apple device to be fully familiar with requirements outlined above as well as completing the relevant reports and inspection lists in English.

Skills competencies

  • In depth understanding of the laundry / production process
  • In depth understanding of services / products that the company delivers
  • In depth understanding of the supply and demand chain
  • In depth understanding of legal implications and requirements regarding, tenders, proposals, service level agreements and service contracts
  • In depth understanding of finance, financial systems and the managing of costs and expenditure related to the business to ensure cost effective processes and practices
  • In depth understanding of revenue, expenses, Capex, budgets, the engagement of capital and the return of capital employed Ability to build sound relationships with exiting and potentially new clients / customers
  • In depth understanding of finance, financial systems and the managing of costs and expenditure related to the business to ensure cost effective processes and practices
  • In depth understanding of revenue, expenses, Capex, budgets, the engagement of capital and the return of capital employed. Ability to build sound relationships with existing and potentially new clients / customers
  • Ability to design (where applicable), implement and maintain systems and procedures to ensure on time delivery in full, always
  • Ability to effectively and efficiently manage and control physical resources including but not limited to people, equipment, facilities and vehicles. 

 

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